This Privacy Policy describes how VG's Open Box ("we," "us," or "our") collects, uses, and discloses your information when you use our website, listen to our podcast, or watch our video content (the "Service").
1. Information We Collect
1.1 Information You Provide Directly
When you use the contact form on our website to send a message, we collect the following personal information you provide:
**Name**
**Email Address**
**Reason for Contact** (e.g., Guest Enquiry, Feedback)
**Message/Proposal Content**
We use this information solely to respond to your inquiry and communicate with you about your request.
1.2 Usage and Third-Party Data
We rely on third-party services to analyze and deliver our content, which may collect data about your interactions:
**Analytics Data:** We use **Google Analytics** to understand how the Service is used (e.g., page views, time spent on the page, general geographic location). This data is anonymized and used for statistical purposes to improve content and the website experience.
**Video and Audio Platforms (YouTube, Spotify):** Our videos are hosted on **YouTube**, and our podcast is distributed via platforms like **Spotify**. These platforms collect data on your consumption (e.g., video views, watch time, play count) subject to their respective privacy policies. We do not have direct access to your personal viewing/listening habits on those platforms.
**Cookies and Tracking:** We use minimal, essential cookies (small text files stored on your device) to ensure the site functions correctly. Third parties like Google Analytics and the YouTube embed may use cookies to track your activity across the internet.
2. How We Use Your Information
We use the information we collect for the following purposes:
To **respond to your specific inquiries** and provide customer support related to your message.
To **monitor and analyze** trends, usage, and activities in connection with our Service to improve the user experience and content quality.
To **comply with legal obligations**, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, rent, or trade your Personal Information. We may share your information only in the following limited circumstances:
**With Service Providers:** We may share information with third-party vendors, consultants, and other service providers who need access to the data to perform services on our behalf (e.g., web hosting, analytics).
**For Legal Reasons:** If required by law, subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
4. Security
We take reasonable measures to protect your Personal Information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us, and we will take steps to delete such information.
6. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: